Michael Perrault, Owner, ExactBuilt
“The support from Kern makes your great product stand out again and again. Thanks for producing a great product we can count on!”
Rocky Gervasio, Plastic Fabrication Manager, Rapid Displays, IL
“Thank you for your incredible patience and customer service yesterday and always. You guys are a fantastic group! Other companies should pride themselves to provide that one on one service like you provide. We are running the laser full production as planned for today. Thanks again.”
Steve Yates, Shop Supervisor, Zeit Company
Wow, thank you so much!! Your company has always been top notch. Love your Lasers and your service!!
Philip Beesley, Owner, Philip Beesley Architect Inc.
“I wanted to send a note of sincere thanks for the truly excellent work of your company. Our 50 x 100 table has become a mainstay in our research-production group, helping to open up a wealth of high-precision prototypes and experiments. We couldn’t have possibly developed these new approaches and created this material if it had not been for the extraordinary precision and reliability of this high-performance machine, backed up by unfailing service and clear, deep documentation.”
Rich Domikis, Managing Partner, Cabin Digital LLC
“Keith from Kern called and said he had a machine we might be interested in and we had a chat. Cabin Digital had a discussion and decided it was time to move on and make the financial commitment and buy a Kern. First impressions ‘Holy Cow! The Kern folks have a great design, factory and their acts together not to mention the folks are super nice!'”
Max Martin, Analyst, Clear Image Inc.
“Kern laser has provided us an excellent machine, and has supported our needs very efficiently. I would recommend Kern laser to anyone. I was having issues with the laser accelerating out of corners too quickly and creating striations within the cut. Jake Shaw, a tech at Kern Laser, helped me by explaining how the laser operates around corners and then supplied me with effective information to correct the issue based on material thickness. As I previously stated, Kern laser has had the best tech support I have had. I will vouch for Kern and their team at anytime.”
Gian Luca Vighi, President, Vighi A. & C. snc (Italy)
“I believe that your company is one of the best companies I’ve known in my 30 years in business. I could see for myself how you build the machines and how much care you put into the building. I was thrilled also of the fact that in order to start the machine there was no need of specialized personnel. I also thank you for the hospitality you have offered me during my stay with you. If today I were to buy another laser machine, definitely buy a laser machine Kern again for sure.”
Derek Frechette, Owner, Peregrine Precisionworks (Canada)
“The experience that I am most happy with is each time I had a question and called the office, I got someone I knew, and who also knew me. I never once got the feeling of being passed around. Every question was answered quickly and professionally. I felt very well taken care of. The topper was having Derek and Amber come to my shop for set up, hands down.”
Stuart Auers, Manufacturing Engineer, Exos Corporation
“Kern’s laser equipment is essential to the success of our daily manufacturing operations. The initial training was superb, and any questions and additional orders were handled fast and efficient. Great Service. I have sent sample material to Kern and have had great service with multiple options and details on the best way to utilize our current equipment to cut new parts.”
Will Bohn, Laser Manager, Tupelo Laser
“I have had a Kern 150 watt (tested @ 180) 52×100 and have been running it daily for almost 2 years. With that said the Kern machine is a rock solid machine with no down time yet. Still using the original optics. Doing routine cleaning and alignment is the key to keeping any laser running its best. I can not say enough about Kerns tech support it is the best. I have 6 lasers now and all the other manufactures could learn something from Kern on how to keep a customer happy. Kern is a family owned and operated business and treat their customers like family.”