Presidents Update 2019 Q1

Dear Customers and Prospects,

I hope this email finds you doing exceptionally well. Here in Minnesota we are patiently waiting for the snow to melt and the first signs of spring to appear. It continues to be one of the coldest and snowiest winters of the past 30 years!

This email is the first I am sending from our new marketing platform. Everyone at Kern Lasers looks forward to keeping in better touch with weekly email highlighting product updates, Facebook live events, Laserlocker.com sales, customer highlights and other pertinent company news.

Below are updates from a few of the departments at Kern Laser Systems.

OFFICE

Many of you may have noticed and new and energetic voice when calling in over the past 6 months. Nikki Jahnke joined our team in the middle of 2018 and is an ideal representative to meet and great our customers, prospects, vendors and other visitors.

PRODUCTION

As many of you are aware, Kern has completely revamped its product lineup over the past two years. The OptiFlexOptiDualLaserCELL and FiberCELL are setting the standard in the market place.

Effective immediately, the FiberCELL laser system will be installed with nLight laser sources. The nLight lasers are rack mount lasers that are integrated into the front panel of the FiberCELL system. This has reduced the required floor space for this model.

R&D

Our Research and Development team is staying busy by improving existing product lines, as well as working on future projects. Stay tuned for exciting news expected to be announced by late Summer!

SALES / MARKETING

I am happy to announce the recent hiring of Adam Voigt, who will serve as Kern’s Marketing Coordinator. Adam has already proven to be a valuable asset to our team, taking on a wide range of marketing projects to increase Kern’s market exposure. Adam is eager to meet all of you at upcoming trade shows and other industry events.

TECHNICAL SUPPORT

Longtime Kern employee, Jake Shaw, has created a wonderful collection of videos focused on installation, training and maintenance. Jake is adding new videos on a weekly basis so please check back often. Access to the complete collection of our technical video library is available to our customers through Kern’s website. The login credentials were included in the welcoming letter with your laser system. If you have misplaced your login credentials  and need assistance, please send your salesman a quick email.

Thank you for taking the time to read this update! Remember, weekly emails will start going out and we are excited for any feedback or comments you may have.

Thank You,

Derek Kern

President, Kern Laser Systems